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LISTEN to my audio FAQ's which I provide answers to the most hard hitting skeptics about our incredible sales system, which allows you to just "market the message" and get paid $1000. See proof of a $65,000 month of sales in the summer, the most dead time of the year in ANY home based business recruiting season.

 

  Click on this audio welcome message

 

There are a few (very few...) disgruntled Coastal Vacation Club Veterans out there who hate the Coastal Call Center and what it stands for.  They have created smear campaigns.  Are paying money out of their own pockets in Google Ads, rounding up people asking them to say bad things about their experiences and other things, just to turn people away from a good idea, trying to show them THEIR IDEA works better. Maybe their ideas and techniques and teams are really better too. But you will never know unless you do your own due diligence. But remember to compare apples to apples.

 

Others have started their own call centers to try to duplicate ours, which was the first, and original call center design.  CEO's from other companies in 2 up Comp Plans begged our President to build a call center for them.  Other industry leaders, veterans, and top heavy hitters from OTHER programs RAN to use this model, because they discovered how simple and easy it is to work a No Selling system, and you know what? I think that is great! There are some really neat people out there copying us, and I applaud their efforts, as I know THEY TOO are experiencing phenomenal successes, like we are! People want to copy success.

 

WHY IS THAT?

 

There are those people, IN COASTAL, prominent, veterans mind you, with strong internet presence, who have created websites on the internet to make Call Centers look bad.  They have recorded phone calls which try to make the Coastal Call Center look bad, and in my opinion, while they were sitting there trying to knock the new kid off the block, with their lame proof, I was making almost $30,000 in sales in one day through this Coastal Call Center. So go figure. Hey, don't listen to what anyone one says, all anyone wants to do, is get you to join their group because they think..."We have the best system." I'll be the first to admit it, I want this letter and page to get you to join my group, but in the end, I leave it up to you. I think the smart ones will prove to themselves how brilliant they really are and make wise choices in the end, picking the best "system" for them, in choosing directors and systems to get involved with. We all know, many people shop for the best directors and the best systems to try. 

 

 

Maybe the Coastal Call Center is Good? 

Maybe It's Not?

 

So some will do anything to make their teams look better than others, heck, even I am doing that, just by creating this website.  But you know what?  I don't care if you don't join with me, and I don't mind if you think the Coastal Call Center might not be right for you, because you are right, it probably is not right for you.

 

But then again, it might be exactly what you have been waiting all your life for.  So, listen to all the audios. Check out all the sites.  And then in the end, you give your money to the person who you think can help you the most. If it is not me, then more power to you, as you look for other directors. I've only been doing this for 16 months, and I have no formal marketing knowledge, no formal schooled sales training, no internet marketing formal training, never took a class on how to build websites, and I talk with a little lisp, and... I even was a Youth Pastor for 9 years.... so... don't listen to me if you don't want to.  You can join with anyone you want.

 

Life's an inside job, and it is all about who you know and who knows you in this industry.

 

There is a reason over 193 people are working with my team, and most are BRAND NEW and over 25% of my team is rolling up sales to me and my sales have tripled in 4 months from $20,000 a month to over $65,000 a month, as of the July statement below.

 

Coastal Call Center FAQ

 

Ever wonder what makes me different than all the rest?  Call me, see if we are a match, if not, please don't take this the wrong way, but you will just have to take your chances with the rest.

 

Below, you can listen to me answer critics frequently most often errors about our Coastal Call Center.  Any other call centers, I cannot speak for them.

  • Will sales center reps steal your sales or not give you credit for them?

   All Sales Center Reps at Clear Business Solutions sign a non-compete agreement

  • Are sales center reps in Coastal?

   Paul Langley is a Level 3 director, he must be in order to make purchases and deliver the product to our sales center customers.

  • Do they steal sales from people who do not call in under an ID#?

  • Do they teach people to NOT work and be lazy?

  • Do they teach people NOT to sell on their own?

  • Does the Sales Center interrupt your day, make your life difficult?

  • Do the people who claim Sales Centers are bad even have a clue what we do or have they even called in, talked with reps and got the truth from the sales reps or owners, or do they just make up stories about what they think because they are mad we make more money than they do?

  • Is a sales center the best and only way to do a business?

  • Why don't reps start their own business?  Why not just go out there and make $1000 commissions on their own?

I use Paul Langley's, and there is another one out there too, please do not confuse them both.

Read my response to a recent post about the Coastal Sales Center below

See what the fuss is all about here.


1) It's a conflict of interest - will they steal your sales? The people who run these call centers are also Coastal Directors. You are sending your livelihood -  your precious prospects that you have spent good money to find - to another Director in Coastal... hoping they will have the integrity to give you all the sales? That's an awfully big temptation to set in anyone's lap. You should never trust your leads to anyone else.. those are your sales. I'm not saying they are currently stealing sales, but the potential is there, and that's enough for me to steer clear.

ANSWER The person who runs the Call Center in Mesa Arizona is Paul Langley.  He is a level3 Director.  He joined Coastal under Jeff Mills in February and created the call center to build his own personal team and saw how this would help other people, so he opened it up in May.  The sales reps are not in Coastal, there is another call center out there that has sales reps in Coastal.  Paul's call center is not like theirs and I cannot speak for them. I endorse Paul Langley's system as one of the highest of integrity in my experience. 

The leads in your call center back office belong to the clients who referred them, not the call center. They are there for the client to see so they see who is responding to their advertisements. The reps track where the leads are coming in from too, so a marketer knows how their advertising is pulling or not pulling. A Director can call those leads, work those leads on their own, like regular, or allow the call center staff to close the sales for them.  It is the personal choice of the user how involved they wish to become.

Paul's word is Gold. The man is totally above board on all levels. The same temptation in front of the Board of Directors to run with all the 7000 people using the COA sites, which are endorsed by the Board of Directors, is the same temptation in front of all of us.  But Paul would not sell out, steal downlines, or take the people and run. That is unethical. Just like the Board of Directors would never turn or take the 7000 people using the COA sites.

Will he or would he steal sales? The answer is no. Your data is safe with the Coastal Call Center.

 

2) It's not fair to the prospect. The person answering your ad calls the number and speaks with someone at the call center who builds rapport with them and makes the sale. That person is picking a mentor, just like you are doing right now, and they are joining because they like that person they spoke with. Is it really ethical to then hand them to you? Think about it. What if, after all the hard work you are doing right now to make sure you are getting started correctly with the right person/group, the person you built that relationship with suddenly pawned you off on a newbie who had no experience and didn't have anything to teach you? You would feel robbed, cheated, and abandoned. So will your sales if they are generated through the call center.

ANSWER: Why is it not fair to hire a marketing service to do the work for you?  Why is it not fair to pass sales to a director, isn't that what happens when a person makes a roll up sale to their director for a training sale?  Isn't the prospect joining, and then all the sudden handed off to a new director they have no knowledge about?

I think how the call center does it is brilliant.  If I could find a better way to sell Coastal packages more, I would do it, but this is the best and simplest way to allow those who have a fear of selling or cannot sell to be able to do it with success without having to sell. Busy people with no time to put 5-10 hours a week doing it the traditional way love to use us.  People with language difficulties, love to use us. People who are not good at selling love to use us.

The professionalism of our call center reps is the hallmark of the system. They are knowledgeable about the Coastal product, because they were trained by top Coastal producers to be able to handle any objection, and answer any detail about the product. This is what makes our sales center unique from others.

Not only that, but our sales center system comes complete with weekly trainings which educate, teach, and coach ALL members using the system, so if a director is not doing their job, then our expert training staff will carry the load. These trainings will begin in August. Coastal Sales Center members have the same opportunities to plug into the same training other Coastal members use.  They have the additional opportunity to plug into more trainings and advanced coaching sessions through the sales center.

They have the opportunity to do this, just as other  new associates have the opportunity to order 500 leads and spend their weekends calling them all, chasing them all.  It does not mean they will all take advantage of the opportunity, but it is there for them.

This is no different then how directors handle new recruits now.  If one picks a director and she or he is not using a sales center, you either learn from them or you don't.

As the new lead is brought through a 3 step process from (1) initial call, to (2) doing their due diligence about Coastal and the director, and finally (3) signing up, they will know as much as any other new person, and have plenty of information to see if selling with a call center doing the work is better than selling on their own.

We know the stats and the stats don't lie, and they are the same for ALL home based businesses. 95% of people who join a traditional direct sales or MLM company never make a check, ever!

9 out of 10 people hate to sell, so we are changing the failure rates by lowering them.  We have done something no one else could do, we are seeing from 18-38% success rates now, and I would hope people see an advantage with better chances of success with a call center system for those who are attracted to that model of selling.  Yes, if people are good at doing selling they won't need a sales center, but their teammates who are not as skilled as their directors might.

Don't get us wrong, no one has to do Coastal using a call center, they can continue to do it directly, close sales and overcome objections all on their own, but the chances of their downlines duplicating that with any success is slim to none, remember only 5% have success with even ONE sale. This fact is proven by history and the #'s from all home based business opportunities.

I like 18-38% success ratios better, and it allows for more people to share in the success of running their own business as independent agents. We have seen so many people who never made a check, in Coastal for years, finally get one using a call center to close the sales for them. That is so remarkable and something to celebrate!

Once a sale is made, the new recruit begins the training process.  Like any Coastal sale, you just don't know how helpful the director will be...it is a crapshoot. You are taking a chance.  Those chances stay the same with the call center.   You could get a good knowledgeable director, or a new person just starting off.

 

3) It feeds off people's greed and laziness and creates whole groups of that same kind of people. The reasons people choose to go with the call center programs are usually greed and laziness. They want something for nothing. They don't want to have to work. They want to believe that they don't have to talk to anyone but can still get sales. That a great fantasy, but it is far from the truth.

This is not a vending machine business. This is sales. It is all about people and relationships. You really think people will be willing to spend $11,000 (or even just $1300) with someone they don't trust? Would you? People need to be able to talk to someone... they need to get a feel for who they are choosing to work with and an idea of their chances for success. Sales is about people. You have to be willing to interact with people if you are going to be successful in any type of sales. As easy and as "un-sales-like" Coastal is, you still have to talk to people. You can't get around it.

Plus, even if you could manage to get all these people to join under you through the call center programs, is that really who you would want to have to work with? A bunch of unmotivated, whiny, lazy people? Would you want to personally train them and help them get their training sales? How could you even train them if no one had ever shown you how? Is that really the type of business you are looking to build?

ANSWER:  I am not sure where you are getting your information about greed and laziness.  I have never heard anyone tell me they joined because they are greedy or lazy.

My Coastal business has doubled and almost tripled because of the Call Center, and my work load has greatly been increased. I went from $20,000 a month now to already over $50,000.

Just like any Coastal sale, there are 3 elements everyone must use when marketing, and no lazy person makes money, unless they do these:

Message      Market       Media

We know everyone must advertise their business no matter what type or kind of business they have.  Or they can buy specific or generic leads. If people were lazy, they would not advertise, they would not market, they would not buy leads.  They would not do anything.

All sales center associates using our system must do the work to get their ideas/ads into the marketplace. Just like anyone else in Coastal. That does not change at all.

We teach people in our system ways to craft the MESSAGE, and ways to target a MARKET GROUP and what kinds of MEDIA to use to carry the message to the right market.  A lazy person would not go through such efforts.

Making the assumption that all sales center users are lazy and greedy is a dangerous accusation. It must be backed up. I would think people would not think kindly of this kind of name calling from a fellow Director.

How do we build relationships with people before they buy? Through systemized education and law of attraction selling principles, that is how. 

Here is a sample of a non-lazy person's sales process, from start to finish on how they would be joining.

1. Member places ads or buys leads. You must have leads. Some member's ads direct leads right into step #7 with 4 and 5 line classified ads in newspapers or magazines!

2. Member calls lead and using a professional script, walks client through education and qualification process. Are they seriously looking?  Are they income qualified? Do they like to sell or just want to be carrier pigeons and give information? There can also be other automated systems to call leads to scan for interest, besides manual calling as well. We teach our groups high tech and high touch marketing methods, most don't even know about.

3.  Member invites lead to Sales Center Website where they are presented with a beautiful flash movie presentation that creates a great feeling in prospect to be associated with leaders and use a professional sales center. This flash movie raises the bar on any online marketing system on the internet. This website will be available for use in August. It is not Vacation Power, it is a different system completely. See my website here, it is a powerful site.

4. Lead, after watching online movie, opts into member's capture page where 12 autoresponders follow up with messages requesting leads attendance in a live Q and A call, where we do a full presentation on the Coastal product and also on the Coastal Sales Center recruiting system.

Lead also surfs a very detailed, content rich website, which is personalized.  Now the coastal director can finally personalize a site more than just a name and phone #.  They will be able to add a complete text bio, saying whatever they wish in their own words, with pictures, audio buttons, videos all completely programmable in html and the like, so the prospect will feel a strong attraction to them, if they chose to move forward and join with that director. Attraction selling is one of the most neglected selling techniques, but we teach our users how to attract the right clients.

5. Lead gets first email follow up in email box automatically, and is invited to come to live Q and A call and can ask any questions for 40 minutes and interact with the professional call hosts who will answer their questions intelligently.

Join me on the calls this week at 212-461-5800 pin 4433# at 9:00 pm Eastern; Mon-Thurs

6. Lead will be directed to call into sales center with the member ID they were contacted with mine is (2189JM), and get started if they see the value in using a true no selling system.

7.  Lead calls into toll free # with an ID code. Sale Center Pros take the sale, handle any objections, final questions and then sign up the member, order the packages, and deliver a check to the enrolling director, while tracking to see if the sale is a roll up to an upline director.  There is an amazing tracking system, which is what people have always wanted from the Board of Directors.  Everyone must pass up two sales, no buddy deals allowed. No under cutting as the price is firm. Once a person calls in under an ID, they must sign up under the ID and cannot be moved. This means you get the sale from your spent advertising money.

Consider this. what did the Coastal Associate do in this whole process?  Just placed an ad, and talked with a prospect one time.  And then the system did the rest.  That is a sweet system if you ask me. No laziness or greed here. We created a system that people want to use, because it is simple, duplicatable and fun. We eliminated the final part of asking for money and the sale, and have professional do it, because our members want it done that way, because they don't know how to sell and don't want to know how to sell.  Can members not use the call center and still make sales on their own. Yes, sure, it is their business they can do it how ever they want.

 

4) The theory simply isn't working. I know people who are using the call centers, I have spoken with them many times about this, and the system isn't making them a dime. The only sales they have been able to make is by duping other directors in Coastal to re-enroll with the Call Center. Or worse, the sales are coming from the leads that you and I have worked hard to generate. Just like you are surfing the internet right now seeing all your options, so will a lot of your leads. They will go online to see everything available to Coastal members, and they will then get sweet-talked into joining with the call centers instead of you. You paid to generate that lead, but the vultures are sitting there ready to snatch it from you. That bothers me. I agree that everyone should be allowed to choose whom they work with, regardless of who they talked to first, but setting up websites specifically to go after and steal other people's sales?  I don't agree with that.  

ANSWER:  Right, it is not perfect, there are people who will join, place ads, buy leads, take people through the system completely, and do everything right and in the end, they won't make a sale. The reason it is not perfect is because PEOPLE are involved.  People are the x-factor, which none of us can predict their successes or failures.

There are also people who will join, and then wait..... and then wait some more, no ads buys, no lead buys, no talking to people, no using the tools and then wait.  And then they run to others and complain they did not make sales.  Remember, this is a business, and if you run your own business you have to market it, advertise it, support it, work hard, work smart, be aware of the competition, and think like a merchant.  We don't teach, and have never taught people to site on their call center memberships and wait for sales to happen without lifting a finger.  We teach people how to generate or use leads.  Once that part is done, we have a call center to do the closings.

But like a said, moving the chances from 5% or less success rate in ANY home based business, especially a "Two-UP" model, and allowing for a 18-38% chance of success, sure beats the odds to me. Show me a working model or any directors who see more than 5% of their groups roll up sales.. It just does not happen.  Only a few get even 10-12% duplication doing it the traditional way. Only the small few who are superstars, but as we all know, there is a small group at the top and too many at the bottom with zero sales. We plan to change that now. Now everyone is a superstar when our closers handle the sales for them.

People will join systems and directors which they are attracted to.  They will get called by a director, and the lead will end up not buying and be dormant for 4 months, decide to get activated, call back the director and find they are not in the business anymore and then go to the internet to do research. In the research process some will stick out more than others.  Some people will see ads in magazines and do research, others hear about it from friends and decide to do research.  It is gonna happen, and people might even come to you or me first and end up joining with others too.

Some leads will not have connections with some directors at all and not want to do business with them and so they will go to do research online and find someone or something which is attractive to them.  I have personally lost many sales to other directors because this is the way the lead wanted to do it.

We strongly advocate Coastal Associates, already in Coastal, not to bail on their current directors, in fact, we are adamant about it.  Some won't care about that, and will join anyways, on their own will.  It is their business after all, so they in the end have a choice how they wish to do it. We allow qualified directors access to the system now too, if they wish.

We are not vultures, circling or swarming to pick up scraps.  We are marketing directly to find people who share the same vision as us, and if people like our system, over someone else's, that is just competition, and marketing.

I look at it this way. Here is an analogy using NFL Football.  Let's say I am the coach of the Minnesota Vikings.  I want the best team in the league, so, I go out, scout players in High School, College and from OTHER TEAMS! I make offers to them, and they decide to join my team or play on someone else's team. That is the way it is in the NFL, with players switching teams, moving contracts, all positioning themselves to be in the best system, to win the Super Bowl.

In life and business it is the same way, there is always a company, corporation looking for the top player to lead their team, or join their groups to make them stronger.

But all the sudden, some people don't think those rules should apply in MLM or Direct Sales. Well, all other businesses practice fair and legal play, and so do we, people always have the final say on who they spend their money with.

Does Burger King get mad when a customer decides to buy at MacDonald's even though they are selling the same type of product? The customer always has a choice where to spend their money, and whom to buy from. Marketing is all about how to get the customers to pick YOU, based on your relationship/attraction factor in the marketing message.  Those who know this, do well, while others flounder, and then decide to attack.

These are the secrets I teach people in my team and why many of my team are now some of the top people in this organization.

So the answer is yes, the system is NOT working for everyone who joins, but the chances of success for everyone are HUGE compared to doing it any other way.  Take your chances either way; it is up to the individual to decide when poised with this question.

 

5) Why ride someone else's coat tail? There are plenty of ways to market Coastal , including setting up your own call center if that's what you really want to do, without associating yourself with anyone or anything that is questionable. Why risk your own reputation and your prospects perception of your integrity? Better to be a leader than just a follower.

Answer:  I agree with those who ask this one, and this is true, this is the call center that I use because my downline created it.  Instead of being followers, doing it traditional ways, we just made up a new way, a cool and fun way, no one else at the time ever thought of.  I hear there are like 5 other call centers now, so I guess people want to duplicate success. I endorse it, it was created to create success and real true leaders in our team.  It has done this, but please, don't question our integrity or ethics publicly.  You can call us, ask us questions, get answers first, before making a public declarations based on hearsay, conjecture and negative feedback from a small minority. This is entirely an open dialogue, not meant to be mean spirited toward anyone. Just people's opinion, and my opinion on what has been stated publicly on the net, to help people make decisions about which marketing tools they wish to chose.

Prospects, please chose the way YOU feel YOU can be successful with. Don't let anyone tell you what way it has to be, make a decision, based on your own due diligence.

I love the fact many have an opinion and publicly state it. People have all the rights to do that. Some agree with those, some with me, and in the end that is ok, no one is claiming here to be superior, better or have the right way of doing things. It is just a different way.

As I stated, since only 5% of people ever make a check (or less) in any home based business, we can fool ourselves into thinking more will be successful not using a call center because of our great trainings and tools and such, but in the end, it is always people who let down themselves, by not taking action. If more people took action, there would be more sales in a traditional model of selling Coastal. The lead would take action and join and the seller would take action, and become a student of psychology and understand how to close and over come objections.

Human beings are human beings, and those who want to seriously survive and excel, will do it, and never give up. And those with weaker constitutions will crumble and fade away.  ALL of us need to be leaders who build up, champion all members, methods and people to be the best they can be, and do our part, and in the end, only the individual can make it happen.

Users and marketers of Coastal Vacations would do better if more action was taken rather than continuing to get ready to get ready.  If people want to crawl first with a call center, to learn how to walk and run on their own later, they can have that choice.

If people want to crawl into Coastal, using a selling system where they do all the work, and chase leads, close objections, ask for money and train people all on their own, they can make that choice and do it that way too!  Great! It works too!

An analogy I have used when talking with prospects about sales center criticism is first to tell them that the sales center is very difficult to sell against and I understand the other Director's frustration.
 
My analogy deals with choosing a home you want to buy.  Both homes are very nice.  They are both 2900 square feet, the same design, and on the same lot.  The difference is that the home I am offering has plumbing and electricity.  The other home does not.  You can put alot of work into the other home and buy an outhouse for the yard while you are doing it, or you can get the house with plumbing and electricity and move forward.  Which home do you want to live in?

My final comments are this.  Coastal is simply a great product, and from my own personal use, I have saved close to $10,000 using the product over the last year and a half.  I can't wait to keep on using it.

HOW people market Coastal is to be chosen by the individual.  There are many ways to do it. And the good news is ALL WAYS WORK, they just work differently for different people.

If considering getting into Coastal do it the way YOU want to, not the way someone else tells you to do it.

In His Grip, ><>
Jeff Mills

651-769-2189

Read Jeff's Famous and most often copied "Long Copy Sales Letter"

Listen to this final message from Jeff, to settle the record, once and for all.

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